Responsibilities:

Accountable for delivering user-centered digital projects across various sales channels, including digital apps, websites, e-commerce, and cross-media platforms, ensuring they are completed within the defined scope and schedule.
Establish project schedules, manage activities, determine priorities, and drive the resolution of issues or defects while coordinating and aligning internal resources, stakeholders, and third-party vendors to achieve business objectives and milestones.
Collaborate closely with business users to gather digital requirements and translate them into desirable frontend UI/UX designs. Convey design thinking into a visualizable plan that includes information architecture, interactive prototypes/mock-ups, customer journey and workflows.
Develop and review business requirement documents to ensure alignment between business users and the digital team, facilitating seamless collaboration with other technology cross-teams.
Manage testing activities by creating test plans, developing test cases, ensuring comprehensive testing coverage, and conducting tests, as necessary. Maintain communication with business users and stakeholders during UAT.
Monitor and manage project progress and performance, ensuring effective resource management to achieve project objectives. Provide alternative or workaround solutions when necessary to ensure project success.
Identify, mitigate, and resolve risks across all projects while maintaining effective communication with stakeholders regarding project progress, risks, and issues. Escalate critical issues to management when needed.
Responsible for managing project deliverables while ensuring quality assurance throughout the project lifecycle. Stay up-to-date with the latest technology trends and make recommendations for relevant business digital applications.

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