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General Information

職稱
台灣徵才-CRM (Sr.) Analyst
Market
台灣
Brand
JRGTW Shared Functions
部門
數位營運部
Job Requsition Published Date
12-1月-2026

職務資訊

職務職責

30 % Data mining and analysis

  • Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality 
  • Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics that support key business decisions
  • Clearly communicating the findings from the analysis to turn information into action through visualized /graphic reports, dashboards, and/or presentations.
  • Preparing KPI report and continuously tracking campaign performance evaluation


35% - Business Strategy and Sales: 

  • Product category/ segmentation/ behavior analysis to explore member insights and opportunity to increase sales through using various techniques and approaches 
  • Understanding the business requirements, through using model/ segmentation data analysis to explore the fact to answer specific business answers/requirement. 
  • Using A/B testing model to apply to each campaign and quantified valuable result and sales 
  • Keeping up to date with knowledge of CRM Data Analytics trends and advising on new approaches to adopt


20% - Cross function Communication

  • Working closely with cross-functional teams to ensure effective communication and coordination of CRM Data Analytics initiatives
  • Cross function data analysis (product view, sales view) support for seek uncover opportunities.


10% - BI reporting and CRM platform enhancement

  • CRM report BI tools and report build up for member performance/ sales performance/ campaign evaluation automatically. 
  • CRM campaign automation platform management and identify areas to increase efficiency and automation of processes


要求

1. Minimum education requirement

  • Bachelor degree required from Mathematics, Statistic , Economic, Information science, Computer Science, Information Management.


2. Relevant experience and minimum years required

  •  A minimum of 2-5 years relevant experience
  • Proficiency in using query languages: strong SQL skills. Knowledge of statistics and experience using statistical packages for analyzing datasets. (Python, R, etc.) 
  • Possess a keen sense for numbers and the ability to uncover potential business opportunities within them.
  • Experience with experimental design.
  • Experience with statistical and machine learning techniques.
  • Independently perform daily tasks,


3. Basic skills requirements/Competence Requirements

  • Strong business sense adoption to understand business needs and target.  
  • Good statistical, mathematical and logical reasoning skills.
  • Have strong logical thinking abilities, capable of independently identifying, defining, and solving problems skills.
  • Including but not limited to the ability to use Python/R and SQL to solve business problems in their work.
  • Teamwork and capable to work alone to complete project.
  • Self-motivated with the energy and ability to take initiative on relevant issues.
  • Good English verbal and written skills.